- All orders are dispatched within 24 hours of placement, except on Sundays and public holidays when processing is unavailable.
- Delivery within India takes 3-6 business days from the date of dispatch. Delays may occur due to operational challenges at the logistics end, or pincode serviceability issues, where delivery might take additional time.
- International delivery timelines vary by destination, with shipping charges applied on an actual basis (see below).
- Our delivery partners will attempt delivery three times before returning the order to our warehouse. Please ensure you provide a valid mobile number and shipping address at checkout to avoid delays or returns.
- If your order is marked as delivered but you have not received it, please raise a request within 24 hours by emailing us at fashion_square@gmail.com or calling us at +91 84277-72392 for Proof of Delivery (POD) or resolution.
Order Cancellation
Once an order is shipped, cancellation is not permitted. Please review your order carefully before confirmation.
- India: Free shipping on all orders across India above ₹800. Orders below ₹800 may incur a shipping fee, calculated at checkout.
- International Orders: Shipping costs are calculated on an actual basis.
Exchange Shipping Charges
For exchanges on a single order, the following shipping fees apply:
- ₹150 for orders containing up to 2 pieces.
- ₹200 for orders containing more than 2 pieces.
Note: These charges cover return and reshipping costs. Customers are responsible for these fees unless the exchange is due to a defect or error on our part.
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order in real-time using our Track Order page.
Need Assistance?
If you have any questions or need support, feel free to reach out to us at fashion_square@gmail.com.